Privacy Policy
Last updated: August 5, 2026
Who we are
Heartland Diabetic Buyer (formerly Midwest Diabetic Buyer) purchases unused, sealed diabetic supplies from individuals. We are located at 5105 S US Highway 41, Terre Haute, IN 47802-4790. This policy explains what information we collect through this website and how we use it.
Information we collect
Information you give us. When you request a quote, you may provide your name, phone number, email address, ZIP code, photos of your supplies, and a description of what you have. When you call, text, or email us, we keep those communications so we can honor the quotes we give you.
Information collected automatically. Our website does not use advertising cookies or third-party ad trackers. Our hosting provider keeps standard server logs (such as IP address, browser type, and pages visited) for security and troubleshooting. Our quote form is provided by our customer-management platform, which processes your submission on our behalf.
How we use your information
We use the information you provide to give you a quote, communicate with you about your quote, arrange local pickup or mail-in shipping, complete and document your transaction, and respond to your questions. Photos you submit are used solely to evaluate your supplies and are not published or shared publicly.
Text messaging (SMS)
If you provide your phone number and agree to receive text messages, we will text you about your quote and transaction. Message frequency varies; message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of doing business with us. No mobile information or text-messaging opt-in data will be shared with or sold to third parties or affiliates for marketing or promotional purposes.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate — our customer-management and forms platform, our website hosting provider, shipping carriers when we send you a prepaid label, and payment services when we pay you — and when required by law or to prevent fraud.
Retention and security
We keep transaction records as needed for our business and legal obligations, and we take reasonable measures to protect your information. No method of transmission or storage is completely secure, but we limit access to your information to the people who need it to serve you.
Your choices
You may opt out of text messages at any time by replying STOP. You may contact us to ask what information we hold about you or to request that we delete it, and we will honor such requests except where we must keep records to complete a transaction or comply with the law.
Children
Our services are for adults. This website is not directed at anyone under 18, and we do not knowingly collect information from anyone under 18.
Changes to this policy
If we update this policy, we will post the new version here with a new "last updated" date.
Contact us
Questions about this policy or your information: call or text 812-648-0149, or write to Heartland Diabetic Buyer, 5105 S US Highway 41, Terre Haute, IN 47802-4790.